Website-Ready Safety Guidance
These DIGAMS safety and privacy tips are structured for dashboards, login screens, forms, laboratory workflows, mobile interfaces, tooltips, and alert banners.
Each section focuses on a specific risk area so users can quickly understand what safe use looks like while handling patient records, laboratory requests, and AI-supported clinical workflows.
Protect DIGAMS Access
- Never share your DIGAMS login credentials.
- Use strong passwords with letters, numbers, and symbols.
- Always log out when using shared devices.
- Enable multi-factor authentication (MFA) whenever available.
- Report suspicious login activity immediately.
- Only authorized personnel should access clinical records.
- Avoid saving passwords on public or shared devices.
Keep Clinical Information Confidential
- Access only the patient records necessary for your role.
- Verify patient identity before viewing or updating records.
- Protect patient confidentiality at all times.
- Never take screenshots or photos of patient data.
- Ensure all patient information entered is accurate and complete.
- Avoid discussing patient information in public spaces.
- Secure handling of patient data protects both patients and healthcare workers.
Use Trusted Devices And Networks
- Lock your device whenever unattended.
- Keep your system and applications updated.
- Do not install unauthorized software on work devices.
- Avoid accessing DIGAMS over unsecured public Wi-Fi.
- Report lost or stolen devices immediately.
- Use trusted and secure internet connections when handling sensitive information.
Support Reliable Diagnostics
- Always verify patient and sample identifiers before submission.
- Ensure laboratory samples are labeled correctly.
- Confirm test requests before dispatching to the laboratory.
- Handle laboratory results confidentially.
- Escalate abnormal or critical results promptly.
- Accurate diagnostics improve patient outcomes.
- Antibiotic stewardship begins with reliable laboratory data.
Keep Clinical Judgment First
- DIGAMS AI recommendations support, not replace, clinical judgment.
- Always review AI-generated suggestions carefully.
- Consider allergies, patient history, and local treatment guidelines.
- Escalate uncertain or high-risk cases appropriately.
- Report inaccurate AI recommendations through approved channels.
- Better data supports safer treatment decisions.
Prevent Missed Or Duplicate Records
- Ensure records synchronize after offline use.
- Confirm successful upload of patient records and laboratory requests.
- Avoid duplicate submissions during unstable internet connectivity.
- Notify support if records fail to sync properly.
- Always verify synchronization before closing the application.
Report Immediately
- Unauthorized access to records
- Suspected data breaches
- Incorrect patient matching
- Missing laboratory results
- System misuse or suspicious activity
Support Contact:
support@digamsapp.com
Use DIGAMS Responsibly
Use of DIGAMS must comply with:
- Uganda's Data Protection and Privacy Act, 2019
- Facility confidentiality obligations
- Internal DIGAMS security policies
Unauthorized access or misuse of patient data may result in disciplinary or
legal action.
Messages For Sensitive Mobile Actions
- You are accessing sensitive clinical information.
- Please confirm patient identity before proceeding.
- Synchronization pending. Verify upload status.
- Do not share screenshots containing patient information.
- Session timeout approaching. Save your work.